|
Our Shopping Cart is
currently switched off. If you wish to purchase a dress please send an email to
frockme@frockme.com.au. Please state the name of
the dress and the size and we will reply within 24 hours. We update our website
on a regular basis so the stock stated on this website is usually always correct
and in stock.
Terms and
Conditions Our promise
to you is that when you purchase any item/s from 'frockme' that at all times you
are buying quality.
Measurements - On request
we give you approximate measurments for frocks. Please check your
measurements before placing your order. When you check your measurements it is
best to check it against one of your own frocks (not your body). The bust
measurement is taken across the chest (under each arm) and length from the
shoulder to the bottom of the frock.
Payment Options -
Payments for
your order is to be received within 5 working days. You can make your payment
by
1. CreditCard , 2. Direct Credit
to: BSB:805050,
ACCOUNT: ####. ACCOUNT
NAME: FrockMe
2. Post cheque/money
order
PO Box 935
NightCliff NT
0814
Postal Charges & stock
All items posted with
Australia Post and are tracked for your peace of mind .
Postage is a
flat rate of $15.00.
We make every effort to ensure our stock is correct,
however from time to time human error occurs, if an item ordered has sold out
this is refunded immediately to the customer
When will my order
be posted ?
All our orders are posted on the same day if received
by 6pm.
International Shipping
The shipping costs for ALL international orders will be sent by email.
International orders can make payment via credit
card.
Returning
Merchandise
We inspect every delivery into Frockme to ensure that
the clothing you receive meet our high quality standards. However if you do
receive a product which is faulty, we will arrange free return delivery of your
exact purchase when a faulty item has been received.
Need to
return your item?
If for any reason you are not completely
satisfied with your purchase,
please return to us in original new condition
(This means with tag & packaging) within 7 days of receipted delivery
for an exchange of size, colour or even to a new item
all together or a web merchandise credit valid for a full 6
months.
Returns outside of policy will not be accepted
Frockme
do not issue refunds on change of mind purchases or incorrect sizes.
Frockme will not accept returns that are covered in animal
hair, smoke odurs etc
A claim must be made via email within 24 hours of
receiving the garment and returned to us within 7 business days or
by other arrangement.
Any purchase more than 7 days is strictly not exchangeable or
refundable for a store credit.
We do not
exchange or refund on earrings
Please note when returning goods for a credit ,
the expense must be paid by customer
All returned goods must be received first before
any exchanges can be processed
Returns must be returned to us in its original condition with all
tags attached and the item be in its original packaging. Items that have been
used, washed, or damaged in any way will invalidate any exchange or
refunds.
Note: For exchange purposes - When trying on items please ensure
you are not wearing any perfume or a deodorant which may leave a scent or
marks the item. Please refrain from smoking or be in a room where the item
may smell of smoke when you are trying the item on. The item must be returned in
its original packaging.
Have fun frocking and thank you for shopping at Frockme.
Shopping cart software
and credit card processing provided by ezimerchant
|
